"Great Company, would highly recommend"
A stress free experience, very professional company with great customer service. Every detail was covered, would highly recommend.Adam Jones, Formby, Sefton, 5th September 2020.
"Too good to be true? Absolutely not!"
Apologies for the essay but its worth including everything in my experience. During a chat with Phil about the vehicle I was viewing (a model and spec I'd been hunting down since Jan 2020) we both agreed that when things sound too good to be true they often are - well Phil is the exception to this rule. From start to finish the level of service was superb and of the quality that fully supports the reviews I read. I phoned Phil on a Saturday night, left a voicemail and within an hour had a text reply to let me know when I could speak to him, I did this Monday morning and saw the car later that day, with full documentation ready without asking. The site was fantastically set up, with customer care a priority and not only was the vehicle I was viewing in great condition, a look around other cars on site showed the high standards Phil maintains. We had constant communication throughout the week up to collection and even helped trade in my old vehicle, nothing was too much trouble. Amazing!Matthew Harwood, Buckshaw Village, Chorley, 26th August 2020.
Very safe and secure, Phil welcomed us and explained all the new procedures he has implemented. We were shown the car and given time to look, ask questions without any pressure. Phil was on hand when needed however he allowed us freedom to view the car in our own time. Very enjoyable experience in purchasing our new car. Prior to our visit, Phil communicated quickly and comprehensively. We would definitely recommend.Mrs Tracey Gardner, York, 4th August 2020.
"Very professional sale of my new Mazda 6"
My dealings with Phil Weaver Automotive were excellent from start to finish I made an appointment to view the vehicle and when I arrived the car for set up and ready for me The test drive was also very well organised and the car made ready The day I collected the car again everything was ready and very well organised I would certainly recommend Phil Weaver to anyone and when its time to change the car I will certainly be giving Phil a call.Mr Alan Haydock, Leyland, Preston 3rd August 2020.
"A Very Pleasurable, Professional Experience"
I have bought and sold a number of cars over the years and can honestly say the service and professionalism provided by Phil Weaver is second to none. The car was really well prepared and all the paperwork was organised in time for our appointment. It is clear that Phil has a real attention to detail and conscientious approach and this is reflected in the quality of service offered from the moment we arranged to view the car. We were made to feel safe whilst visiting the showroom through the use of safety screens, wipes and hand sanitiser. The premises are also very well presented, clean and organised which emphasises the professional approach taken. Buying from Phil Weaver was a very pleasurable experience from beginning to end, and I would recommend to anyone in the market for a quality used car without hesitation.Jack Mappin, Upholland, Skelmersdale, 21st July 2020.
"Excellent service and great car"
From initial contact to collection all dealings were friendly and informative. Delighted with the car which was well priced and just as described it. Highly recommend. Thank you.David Woollam, Audlem, Crewe, 21st July 2020.
Excellent and friendly service, Nothing to much trouble. Would definitely recommend to friends and family.Gill & Phil Alderman, Winsford, Cheshire, 24th June 2020.
"Well present vehicles. And of a high standard"
Very informative. well presented facility and vehicles Sales staff was happy to meet us out of hours and was more than obliged to help with any questions.Elaine & Dan McLean, Kirkby, Liverpool, 15th June 2020.
"Ticks all the boxes"
I am a repeat customer as Phil ensured full Covid protection for me and found the right car for me and my dodgy joints.Gill Stubbs, Croston, Preston, 15th June 2020.
"Exceptional customer service"
We found Phil Weaver to be very professional & very helpful to deal with. His attention to detail was second to none. During these Covid 19 times Phil took time to take all the government advise on how to keep us safe during the test drive and completing of the transaction. We would not hesitate to recommend him and deal with him again in the future.Graham Avery, Newburgh, West Lancashire, 15th June 2020.
"Perfect part-ex purchase experience"
No sales pressure, very open and willing to offer the best deal. Don’t be put off by a smaller car sales company, in fact based on my own experience it is more personal with smaller garages and they seem to offer the better deal.Steve Follis, St.Helens, 14th June 2020.
5* service, fast and reliable, very happy with my new car.Evie Moore, Cleator, Cumbria, 11th June 2020.
Phil is very nice and a gentleman. Very professional services, also very organised.Shahjahan Ahmed, Peckham, London, 2nd June 2020.
"5* service from the first second"
Fast and reliable. Very professional service very happy with the car.David Ball, Liverpool, 2nd June 2020.
Best car buying experience I have ever had by a country mile. We live a couple of hundred miles apart but as soon as I need to replace my car I'll be calling Phil Weaver Automotive!Jonathan Sturgess, Marshfield, South Gloucestershire, 10th April 2020.
"The Best Service"
Had the best experience with Phil. From start to finish highly professional, everything ran smooth from the moment we looked at the car to the purchase. Phil was happy to help with all we asked, we couldn't of asked or been looked after any better. Thank you Phil.Chloe Marsh, Radcliffe, Manchester, 24th March 2020.
"A Perfect used car from Phil Weaver Automotive"
From our original enquiry through to the purchase and delivery to our home, we can only describe our dealings with Phil Weaver as totally professional and courteous. The description and condition of the car was just perfect and despite the adverse weather conditions the car was delivered on schedule in and in the time proposed by Phills colleague a true Gentleman. We could not have been better looked after.Alan Ashmead, Mardy, Abergavenny, 27th February 2020.
Definitely right person to buy car. V kind, helpful and transparent.Yigit Firat, Chorley, Lancashire, 21st February 2020.
My 2nd Audi purchased through Phil, who is a true expert when it comes to cars. I drove away 100% happy with my experience and purchase! Extremely helpful and nothing is too much hassle. 10/10 customer service - I would recommend to all.Lucy Sharratt, Eccleston, Chorley, 3rd February 2020.
Excellent quick service. No unwanted sales talk, no pressure and very personable.Rob Donaldson, Lytham, 27th December 2019.
"First class service and enjoyable car purchase"
From initially inquiring about the car to purchasing Phil was incredibly helpful, was very knowledgeable about the car and went through every detail prior to driving away. Phil also gave me a very good price on my trade in and was a pleasure to deal with. I would normally go to a main dealer or franchise but the personal touch of someone as passionate as Phil is something that cannot be replicated.Steven Hoyle, Fulwood, Preston. 15th December 2019.
"First class service from Phil"
Without a shadow of a doubt, this was one of the best sales experience I have had. After looking for a car for several months I came across Phil Weaver Automotive's. I found a car and made contact with Phil who answered all my questions. Other companies have continued to pressure me following contact, but not Phil. I read all the reviews online and could see by the photographs that Phil is the sort of guy who cares about his business. I decided to buy my car from Phil and the whole experience was very easy. I wasn’t sure of the process, but Phil led me through each step of the way. I travelled nearly 200miles to get the vehicle, so I needed to be confident with my decision, and I wasn’t wrong. I would recommend Phil to anyone who wants to be reassured that they will get a first class service.Debra Windle, North Yale, Bristol, 21st November 2019.
"Superb and friendly. Five stars"
Phil personally dealt with the whole transaction and guided me through each stage. I wouldn’t hesitate to use again, in particular comparing his service to a large main dealer... it’s night and day folks.Jack Rowberry, Longniddry, Edinburgh, 21st November 2019.
"Honesty, integrity and thoroughness"
Every detailed was shared and explained clearly which made the purchase of the vehicle not only straightforward but enjoyable. I wouldn't hesitate to either recommend or indeed repeat when the time comes.Peter McDonald, Galgate, Lancaster, 5th November 2019.
"Buy with complete confidence, excellent experience"
Phil was very friendly and helpful he made the process from viewing to purchase excellent.We could not fault any part of the service he gave it is first class 5***** Star we would highly recommended Phil Weaver to all our family and friends.We felt no pressure to buy and we bought with the knowledge that we were in great hands.We are extremely pleased with our big cat many thanks again PhilJeff Evans, Bamfurlong, Wigan, 22nd October 2019.
I made an appointment to view and test drive a Audi A1 Black Edition at Phil’s showroom. I was so nervous to travel the 90 miles as I’d never bought a car without the help of my mum and dad however Phil instantly made me feel welcome as he is so friendly and inviting. It was such a quick and easy process and not once did I feel pressured into anything I wasn’t comfortable with. Phil answered any questions we had to the best of his knowledge and made sure I understood everything before I left. I will definitely be buying a car from Phil again and have recommended him to all my family and friends. Thanks Phil for the 5* service!! :)Natalie Campbell, Fitzwilliam, Pontefract, 25th September 2019.
Phil was a pleasure to deal with, very informative and passionate about his business. Would highly recommend anybody buying from him. Very relaxed and totally different experience than buying from a main dealer. Keep up the great work.Darren Hodson, Thornton-Cleveleys, 25th September 2019.
"Excellent service 10/10"
Phil was very helpful and open about the car from start to finish. Amazing place for a test drive also, would not recommend anywhere else.Ethan Newby, Burnley, 19th August 2019.
No pressure, hassle free experience. The car was exactly as described and you are left to look around the car in your own time. I would highly recommend these guys, family run friendly business. Top marks.Mark Petts, Outwood, Wakefield, 12th August 2019.
I have never known such a friendly comprehensive and professional dealership as Phil Weaver Automotive. Phil gives a personal service second to none and recommend him while heartily. The next time I need a car he will be the first I call.Paul Calvert, Ainsdale, Southport, 9th August 2019.
"Modern Day Car Sales at its Best"
Phil provides a modern approach, and hassle free customer centric service that all dealers should aspire to. Buying the right car, and not just any car, is made much easier due to Phil’s diligent approach, attention to detail, and his insistence that the buying process is all about the customer. Given the level of service received from Phil, I have no doubt that he treats every customer as if they are his best friend, with all receiving the highest of standards. Well recommended.Paul Mawdsley, Aintree, Liverpool 10th July 2019.
"The Best of the Best"
On arrival we walked into an immaculate showroom where every car was gleaming. The owner was talking to a client but still had the time to welcome my wife and I to the showroom and make us feel at ease. As soon as he had finished he immediately asked us what we would like to drink (as good as any coffee shop). We told him what we had come to view and he gave me the keys and left us to it whilst he made a drink. We went into his office where he laid down his full work history. Found this very refreshing. His communication is extremely good, his attention to detail not just with his cars but his paperwork is outstanding. He couldn't do enough for us, there was no pressure selling whatsoever I have been driving for 50 years and have never met a car Dealer like him. With out doubt the best I have ever dealt with. The title of the review says it all Many thanks.Malcolm Crank, Great Eccleston, Preston, 17th May 2019
Great experience, very good dealership. Would recommend & purchase from him again.Jordan Hull, Chelmsford, Essex, 23rd April 2019
"Excellent Car Buying Experience!"
The car buying experience I had with Phil Weaver Automotive Ltd was excellent. Fantastic service from start to finish. This is how buying cars should be!James Mason, Prestatyn, North Wales, 23rd April 2019.
"Phil Weaver Automotive. A Hidden Gem"
The customer service supplied by Phil Weaver Automotive is second to none. I was so impressed by Phil's meticulous attention to detail and high personal standards in providing a seamless transition from my first viewing to the collection of my amazing Jaguar XF. I have passed on my experience to all my friends and colleagues and encouraged them to visit Phil Weaver Automotive as a first port of call when looking for a new vehicle. Thanks again Phil for making the experience pain free and exciting.Jeff Stinchcomb, Burscough 16th April 2019
"Absolutely Fantastic - A Great Experience"
My last words to Phil before driving out of his showroom were 'This is the first time I have bought a car and haven't had a gut feeling that I have been ripped off in some way!' This is what buying a new car should be - an exciting and pleasurable experience. I cannot fault the service and the attention to detail is incredible. I had a big smile on my face driving away in my lovely BMW 5 series. When it comes to looking for something else in a few years time, Phil Weaver will be my first port of call.Mr John McChrystal, Eccles, Manchester, 26th February 2019.
"Superb Professional Company"
I will give Phil Weaver Automotive FIVE Stars. From start to finish the professionalism and attention to detail was excellent. The car was immaculate on collection and I would highly recommend this company to anyone.Mrs Barbara Malburn, Eccleston, Chorley, 21st February 2019.
"Couldn’t be happier!!"
Phil was really helpful and went above and beyond to help. Would highly recommend to anyone. Fair prices and fantastic service. Thank you.Trevor Moores, Southport, 18th February 2019.
"One EXTREMELY satisfied customer!"
My experience was fantastic from the start. As soon as I arrived at the showroom for initial viewing I was greeted with a warm welcome and a lovely cup of tea (which I needed after a 3-hour drive). Any reservations I had were erased as I was shown ALL relevant documentation pertaining to the vehicle. The car itself was immaculate! After a little test drive I knew that it was the one for me and my family. It was an absolute pleasure dealing with Phil. He even collected me from the train station when I went back the second time to collect the car. Outstanding service! Thanks so much Phil. I've already recommended you to friends and family and may your business continue to flourish.Gareth McKop, Milton Keynes, 9th February 2019.
"Professional and individual service"
Excellent experience from start to finish. I encountered a professional and individual service from someone who obviously takes great pride in meeting a customers specific needs. I would have no hesitation in recommending Phil Weaver Automotive to anyone looking to purchase a car.Jack Armer, Lostock Hall, Preston. 23rd January 2019.
Easy process, genuine guy no pressure or pushy sale.Amy Bentham, Euxton, Chorley, 18th January 2019.
My experience with Phi Weaver was superb, gave me all the details I needed and more! Would definitely recommend to anyone buying a car. Made the whole process smooth and easy.Jacob Topping, Greasy, Wirral. 3rd December 2018.
Phil is all about customer service and he makes a very good job of it! You can tell from his showroom that he is particular about the cars he sells and that he is passionate about his business. His communication is excellent, he replied to my many emails really quickly and professionally. On the day I collected my car he collected me from the train station which he didn’t have to do, on a Sunday aswell! He not only made an effort with me but he was really friendly and interested in what my parents had to say also. I would 100% recommend Phil to anyone! It was an easy, professional transaction from start to finish and my car is amazing.Kaylee Charlesworth, Alfreton, Derbyshire, 21st October 2018.
Phil knows his stuff, sorted everything out including the cherished number transfer and car tax along with a fair part x price. Thanks loving the Jag.Neville Leviston, Grange-Over-Sands, Cumbria, 16th November 2018.
"First class dealer"
First class dealer great place with great cars Paper work all in place with car ready to go.Dave Chadwick, Farnworth, Bolton.
"Thanks Phil, the Freelander 2 is amazing"
The best experience of buying a car, no pressure, no hard sell, no hassle, no problem, Phil is a really nice genuine friendly guy I will definitely come back again.John White, St Helens, 29th July 2018
"Astounded by the Service"
Received my new car today from Phil Weaver and his wife who both kindly delivered it for me. Genuinely never received such professional service from a car dealer! We’ve been astounded by the service we have been provided it literally was 1st class service all the way through! Phil you are a credit to the industry, there was nothing I needed to ask as you explained every detail of the car, the process, checks and next steps it’s been a pleasure doing business with you and with such a friendly guy, will definitely keep in touch and will do business again! I would highly recommend you to anyone in the confidence that they too will be amazed at the service provided and quality of your cars!!!!!Emma H, Thornton Cleveleys 1st June 2018
"Best Car Buying Experience Ever"
I’ve bought an absolutely beautiful Mercedes e250cdi from Phil Weaver. The car is top quality as was Phil’s customer service and attention to detail. From the outset, when I made an appointment to test drive the vehicle he made me feel important , there was no pressure selling, he made me feel very much at ease. After the test drive he walked me through all the history and documentation associated with the car, he listened to the one concern I had, checked it out and fixed it. I can honestly say it’s the best car buying experience I’ve ever had, and I’ve had quite a lot over the years. The thing that strikes you about Phil Weaver is that he cares about his customers, he wants you to return again. I certainly will, it was a real pleasure doing business with him.Phil C, Ormskirk 31st May 2018
"Brilliant all round Pruchase"
Had a brilliant car buying experience from Phil, very honest and genuine. I travelled from Newcastle to Preston on the train and he even picked me up from the station. Can't fault anything at all with the car or professionalism of the dealership. Would highly recommend!!Ross P, Northumberland 8th May 2018
"A quality professional service"
Excellent car buying experience from start to finish. Friendly & efficient service and I was made to feel totally at ease throughout the process.Mike F, Morecambe 2nd May 2018
Phil was fantastic when I purchased my Audi. Real genuine guy who cares about his customer. Fantastic service and fantastic car. Thank you.Amelia B, Croston 28th April 2018
"A really good experience"
A really good buying experience. Straight-forward, fair and reasonable, prepared, pro-active, good communication, delivered on their promises, and friendly. All very important as I travelled far to check & collect the vehicle with a long drive home. Excellent care and attention, thank you.Simon Scott, Brighton 11th November 2017
I find it hard to put into words how brilliant these guys are, they put the fun back into buying a car. Totally honest people, who provide a relaxed atmosphere and cant do enough for you. And the standard of the cars they sell are absolutely outstanding. Thank you so much, and i will definately be back in the futureLee Neil, Chorley 8th September 2017
"Help Offered was Second to None"
I travelled from London to view and buy my latest car, a Mercedes AMG 350. The service and help offered by Ben and Phil was second to none, the quality of cars are great and the after service is a breath of fresh air in this day and age! Hopefully this is the start of a long term relationship and I will be recommending this company to my friends! Good work lads keep it up!!!Tony Elliott, Enfield 8th January 2017
"Excellent service & beautiful cars"
Very friendly and professional. Customer service is second to none, it is clear they aim to strive for customer satisfaction rather than just sales. I will definitely return here first when the time comes to replace my car.Nicola De Asha, St.Annes. 10th November 2016
I'd just like to say what a great experience it was dealing with you recently when I bought the red 318 Ci.
Your attention to detail with the car's history and condition is exemplary - apart from a few tweaks to the car's features which we discussed and, in my humble opinion, the quality of the images you add to your advertising really helps to sell your cars. I'd have no problem recommending you to anyone who's after a used car with the level of documentation and history that you provide. It really makes a difference dealing with a company that explains everything in detail, especially the V5 document transfer process. Your professionalism, openness and extremely high level of service should be used as a model - not just for the car selling trade but for any business/organisation when dealing with customers.
Thanks guys, and all the best for Xmas and the New Year!Paul Samat, North East
I recently purchased an Audi from the guys at Knickerbrook cars, and what a fantastic buying experience it was! I had a 350 mile round trip to see the car and it was spot on. After a brew I had a look around the car; it was exactly as advertised, and I was given space to look at my own pace. Because the car had just arrived it was due a service and MOT. These were duly done, and any advisory points were rectified as promised - new discs and pads, 2 new tyres, all without hesitation.
When I collected the car the following week it was ready to go and had been well valeted. I've bought from supermarkets and main dealers before, but the quality and service from Knickerbrook cars was in a much higher league altogether. I'll be buying my next car from them, and have recommended them to several friends already.
Great job guys, thanks and keep up the great work!Paul Newhook, Buckingham
"A Brilliant Buying Experience"
Just picked up a Mercedes C220 cdi from these guys, our second purchase this year after my daughter's Mini One in February, and once again cannot fault the experience, quality of preparation better than main dealers, and two great people to do business with. Will definitely buy our next car here...Tom Berry, Chorley
"Vehicle Purchase from Knickerbrook Cars"
In January 2015 we bought our son his first car, a second hand red Mini One from Knickerbrook Cars. We saw the vehicle advertised on ebay and the photographs and detailed description made us want to know more about the vehicle. On telephoning the company we spoke at first to Ben and later to Phil, the two owners who could not have been more helpful. So much so that despite the fact the car was located over 180 miles from our home we decided to buy it unseen and paid a small deposit to secure it.
We arranged to collect the car the following week and on seeing it 'in the metal' it was exactly as described. Our son is now the proud owner of his delightful red Mini and we would like to thank Ben and Phil for their professional and honest approach to selling a used car. We would highly recommend Knickerbrook Cars as a first class company to deal with when buying a used car.Mark & Tina Lewis, Gristhorpe, North Yorkshire